~INDIAPLAZA SUCKS!!~

Discussion in 'Website Review' started by SONTU, Dec 27, 2012.

  1. SONTU

    SONTU Member

    Credit:
    0.15
    I placed an order with them worth Rs 2770 on 14th Dec
    I needed it for gifting purposes for X-mas
    The Price was good and that lulled me to buy it.
    Estimate Shipping date was 21st
    First of all, their customer service is very bad nowadays
    Everytime I am calling, now one is picking the phone, but, whenever I am calling between 2-4pm then their service is all right.

    After placing the order, I called them
    that if possible please ship the product before 21st because I need it urgently.
    Now, 21st passed
    I called them on 22nd regarding my order
    They told that my product has been shipped
    So, I asked them for my AWB no.
    They said that you will get a mail regading your shipment before 6pm
    They didn't sent any mail
    So, I called them again on 23rd
    They said that my order is not shipped and the estimate shipping date is now 25th Dec
    I knew that they wont pickup my phone on 25th, so I called them on 26th again regarding my order
    Now they are telling that my order is still not shipped and the estimate shipping date now is 31st
    Complete Idiots,
    instead of convincing the customer
    They are arguing with me
    Now, I cancelled the order by calling them and placed it now with pepperfry.
    See the irony of the situation, my X-mas gift is now a New Year Gifts.



    I will never place an order on IP again!!
     
  2. don007

    don007 Well-Known Member

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    0.20
    i dnt have any issues with them yet..placed more than 25 orders till date...
     
  3. dev

    dev Member

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    194.65
    Bhai post in there facebook customer care page.... They will take steps soon...
     
  4. SONTU

    SONTU Member

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    0.15
    nah....bhai
    i hv already cancelled the order
    Wont even visit their site again
     
  5. SONTU

    SONTU Member

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    their fb customer care page is also full of complaints
     
  6. usa11

    usa11 Administrator Staff Member

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    913.80
    My experience with Indiaplaza has been average. Problems happened few times and their customer care is not very professional and few times had to fight hard with them to get my matter solved.
     
  7. SONTU

    SONTU Member

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    0.15
    silly Indiaplaza
    my product is showing ready to ship even after cancellation
     
  8. SONTU

    SONTU Member

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    0.15
    Silly IP
    Now telling that order is dispatched via firstflight on 25th
     
  9. SONTU

    SONTU Member

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    0.15
    one more bang!!
    the ff courier saying its dispatched from delhi on 25th
    and its held up somewhere
    i am literally pissed off by this indiaplaza!
     
  10. aaryan22

    aaryan22 Active Member

    Credit:
    54.25
    never bought anythng frm indiaplaza... but IPL mein they organzd a predictn contest.... uske prize abhi tak nehi mila mereko....and i havent gt any reply frm them yet! so purchase karna yahan se... is a long way out fr me!
     
  11. ALI

    ALI Well-Known Member

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    16.30
    Asked the customer care few months back about the product info. telling dat they themselves not having enough info. about it ;)
     
  12. SONTU

    SONTU Member

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    0.15
    Till date I haven't received the product which was ordered on 17th DEC, 2012
    Its more than 1 month now....
     
  13. SWITY4U

    SWITY4U Well-Known Member

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    i think now this is time to case in consumer court...
     
  14. usa11

    usa11 Administrator Staff Member

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    913.80
    Indiaplaza getting bad to worse
    I ordered something in May. Order got cancelled and still waiting for refund.
    Emails are never answered and phone calls are just on recordings.
    Seems they are closing down.
     
  15. don007

    don007 Well-Known Member

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    0.20
    read somewhere that indiaplaza guys r not delivering from the starting of the year..
     
  16. mail202as-news

    mail202as-news New Member

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    30.35
    Seems they are shutting down, click on any item and it shows error page! 2 months ago they said that they will be back with new stock but no signs of any good news in the offing. Oldest e-tailer of India dying soon.
     
  17. usa11

    usa11 Administrator Staff Member

    Credit:
    913.80

    Just to update that I have not got my refund till now. They made stories about a month back that they cannot refund online and will send me
    a cheque and wanted some consent letter from me through email , which I sent. But till date no refund through any form and no replies to email.
     
  18. usa11

    usa11 Administrator Staff Member

    Credit:
    913.80
    Finally got my refund through cheque.
    Will never bother to buy with them again.
     

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